Shipping policy

 

Shipping Policy

Processing Time
All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.

Delivery Times
United Kingdom: 5-10 business days
Europe: 7-14 business days
United States & Canada: 10-20 business days
Rest of World: 10-25 business days

Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.

Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in the order total.

Order Tracking
Once your order has shipped, you'll receive a confirmation email with tracking information.

Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please contact us at hello@cleverware.com and we'll investigate promptly.